Politica confidentialitate

I. General information
Confidențialitatea datelor dumneavoastră cu caracter personal reprezintă una dintre preocupările principale ale Contranscom Food SRL , cu sediul în Sălard, nr.429, Jud.Bihor, în calitate de operator de date.

This document aims to inform you about the processing of your personal data in the context of using the website www.conmix.ro ("The Site")

Definitions
Personal data means any information regarding an identified or identifiable natural person ('data subject'). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier.
Processing means any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means.
Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future
"Recipient means a natural or legal person, public authority, agency, or another body to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing."
"Consent of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, agrees to the processing of personal data relating to him or her."
II. Categories of personal data processed
"If you are a customer of the website: www.conmix.ro, Contranscom Food SRL will process your personal data as follows: name and surname, phone, email address, billing address, delivery address, data regarding how you use the Site, for example, your behavior/preferences/habits within www.conmix.ro, as well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the website, or in any other way resulting from the use of the Site."

"If you choose to create a user account only before completing the order of a product available on the Site, your email address will be requested, based on which an account will be automatically created. If you do not complete the order, the email address and other provided data will not be stored by www.conmix.ro, and the created account will be automatically deleted."

"If you are a visitor of the Site, Contrascom Food SRL will process your personal data that you provide directly in the context of using the Site, such as the data you provide in the contact/questions/complaints section, to the extent that you contact us in this way."

III. Purposes and grounds of processing
III. 2. If you are a visitor to the Website, Contranscom Food SRL processes your personal data as follows:

"For the conduct of the contractual relationship between you and Contranscom Food SRL, specifically for processing, validating, shipping, and invoicing the order placed on the Site, informing you about the status of the order, organizing the return of ordered products, etc."

"Legal Basis: The processing of your data for this purpose is based on the distance contract concluded between you and Contranscom Food SRL, as defined in the Terms and Conditions. Providing your personal data is necessary for the execution of this contract."

Refusal to provide data may result in the impossibility of carrying out contractual relations between you and Contranscom Food SRL

for the fulfillment of the legal obligations incumbent on Contranscom Food SRL in the context of the services provided through the Site, including obligations in fiscal matters, as well as in matters of archiving.

Grounds: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary.

The refusal to provide data may result in the impossibility of Contranscom Food SRL to comply with its legal obligations and therefore in the impossibility of offering you services through the Site.

"For marketing activities, specifically for sending commercial communications regarding the products and services offered by Contranscom Food SRL through the Site, via remote communication means (email, SMS, push notification)."

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

Vă puteți exprima consimțământul pentru prelucrarea datelor în acest scop prin bifarea căsuței corespunzătoare de la momentul creării contului, sau ulterior creării contului, la secțiunea Date Cont. Pentru dezabonarea de la primirea unor astfel de comunicări comerciale puteți face o cerere la adresa de e-mail conmix@falagrup.ro

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

in order to carry out various analyses, reports on the operation of the Website.

Basis: The processing of your data for this purpose is based on the legitimate interest of Contranscom Food SRL to permanently improve the customer experience on the Site.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

III. 2. If you are a visitor to the Website, Contranscom Food SRL processes your personal data as follows:

"You can express your consent for data processing for marketing purposes by filling out and checking the appropriate box in the newsletter subscription form available on the Site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications."

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

to resolve complaints, complaints and to monitor traffic and improve your experience on the Site.

"Subject: Your data processing for this purpose is based on the legitimate interest of Contranscom Food SRL to ensure the proper functioning of the Website, as well as to continuously improve the experience of the Website's visitors, including by addressing various comments, questions, or complaints."

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

IV. The duration for which we process your data
As a principle, Contranscom Food SRL will process your personal data as much as is necessary to achieve the processing purposes mentioned above.
"If you are a customer, we will process your data for the entire duration of the contractual relations and subsequently according to the legal obligations incumbent upon Contranscom Food SRL, for example, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the date of the conclusion of the financial year during which they were prepared)."

"In the event that you are a client and choose to delete your user account by pressing the 'Delete Account' button in the Account Data section, Contranscom Food SRL will interpret this action as your choice to unsubscribe from receiving commercial communications that keep you updated about the products and services offered through the website. In this regard, if you choose to delete your user account, we will no longer send you emails and/or SMS of this nature. However, we wish to inform you that deleting your account will not automatically result in the deletion of your personal data. If you do not want your personal data to be processed further or if you wish to have your data deleted, you can exercise your rights detailed in section VII below. If you request to delete your account but there is at least one active order on that account, the account deletion request can only be recorded after the delivery of the products and the completion of the last active order."

"If you withdraw your consent for data processing for marketing purposes, CONCEPTION SRL will cease processing your personal data for this purpose, without affecting the processing carried out by CONCEPTION SRL based on the consent you expressed before its withdrawal."

"V. Disclosure of Personal Data"
"For the fulfillment of the processing purposes, Contranscom Food SRL may disclose your data to partners, to third parties or entities that support Contranscom Food SRL in carrying out its activity through the Website (for example, accounting and payroll service providers), or to central/local public authorities, in the following illustrative cases:"

for the administration of the Site;
"In situations where such communication would be necessary for awarding prizes or other benefits to the individuals concerned, obtained as a result of their participation in various promotional campaigns organized by Contranscom Food SRL through the Website;"
to maintain, customize and improve the Site and the services provided through it;
to perform data analysis, testing and research, monitor usage and activity trends, develop security features and authenticate users;
for the transmission of commercial marketing communications, under the conditions and limits provided by law;
when the disclosure of personal data is provided by law, etc.
"VI. Transfer of Personal Data"
The personal data provided to Contranscom Food SRL can be transferred outside of Romania to countries in the European Union, only with the prior information/agreement of the person concerned.

"VII. Your Rights"
"the right to be informed, specifically the right to receive details about the processing activities carried out by the website owner,"
"the right of access to your personal data, namely the right to obtain confirmation regarding the processing of personal data, as well as details regarding the processing activities such as the manner in which the data is processed, the purpose of the processing, the recipients or categories of recipients of the data, etc."
"the right to rectification of your personal data, namely the right to obtain the correction, without undue delay, by the website owner, of inaccurate/unjustified personal data, as well as the completion of incomplete data."
"the right to erasure of your personal data when they are no longer necessary for the purposes for which they were collected or processed, in cases where consent is withdrawn and there is no other legal ground for processing, when the individual objects to the processing and there are no overriding legitimate grounds, if the personal data have been unlawfully processed, or if the personal data must be erased to comply with a legal obligation."
"the right to restriction of processing of your personal data in the following cases: when the individual disputes the accuracy of the data, for a period enabling us to verify the correctness of the data; when the processing is unlawful and the individual opposes the erasure of the personal data and requests the restriction of their use instead; when the controller no longer needs the personal data for the purposes of the processing, but they are required by the individual for the establishment, exercise or defense of legal claims; or when the individual has objected to processing (other than for direct marketing purposes), pending the verification whether the legitimate grounds of the controller override those of the individual."
"the right to data portability of your personal data in the following cases: the right to receive the personal data in a structured, commonly used, and machine-readable format, as well as the right for this data to be transmitted by the website owner to another data controller, to the extent that the conditions provided by law are met."
"the right to object to the processing of your personal data. You can exercise the aforementioned rights including the right not to be subject to an automated individual decision-making, namely the right not to be the subject of a decision based solely on automated processing, including profiling, that produces legal effects concerning or significantly affecting the individual in a similar manner."
"the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing or the competent courts, to the extent that you deem it necessary."
Pentru orice întrebări suplimentare cu privire la modul în care datele cu caracter personal sunt prelucrate și pentru a vă exercita drepturile menționate mai sus, vă puteți adresa în scris printr-o solicitare scrisă trimisă la adresa sediului sau la adresa de email:conmix@falagrup.ro cu o descriere detaliată și precisă a dreptului pe care doriți să-l exercitați.Contranscom Food SRL

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